Too often, emergencies occur when the CGMA Sponsor is underway, deployed, TAD, or otherwise not available. The good news: CGMA can provide emergency assistance to a spouse when the CGMA sponsor is not present to fill out the assistance forms. There are three ways that this can occur.
The first two ways allow a spouse to receive assistance from a Representative without trying to get in touch with the CGMA Sponsor, which makes the procedure a lot faster in emergency cases. The third way is just as effective, but it may take more time to process.
It's important to remember that when issuing assistance, you are using the CGMA Sponsor's information, and the CGMA Sponsor will be responsible for repaying.
We suggest keeping CGMA Form 16 (pdf) , Pre-Authorization forms, on hand, and distributing them at pre-deployment meetings.
You can find all CGMA forms online
Additional information can be found under Chapter 3-E-7 of the CGMA Manual.
You give valuable time to assist CGMA clients and it is much appreciated!
Please let CGMA-HQ know (703) 875-0404 or toll free (800) 881-2462 or email: HQS-DG-CGMA@uscg.mil if there is any way we can support your efforts as you serve your shipmates through CGMA.